I work with you to develop clarity about your goals and a realistic plan of action. The other person is usually not present, but may be invited to meet with us if appropriate. Besides better communication and a more respectful relationship, I help you discover how to win these people over by adopting a LEARNING posture as opposed to a CONTROL posture. You may also come away with a deeper understanding of why certain people push your buttons and how to handle such situations in the future.